Overview
At VicenasR, we are committed to providing high-quality digital workshops and tutorials. If you are not entirely satisfied with your purchase, we’re here to help.
- Eligibility for Refunds:
- Refunds are available for purchases made within 30 days.
- The course content must not have been fully accessed or completed.
- Requests for refunds must include proof of purchase.
- Non-Refundable Items:
- Any course or tutorial that has been fully accessed or completed.
- Gift cards or promotional items.
- How to Request a Refund:
- To request a refund, please contact our customer support team with your order details and reason for the refund.
- Our team will review your request and notify you of the approval or rejection of your refund.
- Processing Refunds:
- Approved refunds will be processed back to your original method of payment within 7-10 business days.
- You will receive a notification email once the refund has been processed.
Returns Policy
Since our products are digital, there is no need to return any physical items. However, we ensure that our digital content meets your expectations.
- Course Quality Issues:
- If you encounter any issues with the quality of the course content, please contact us immediately.
- We will address your concerns and provide a resolution, which may include access to a different course or a refund.
- Technical Issues:
- If you experience technical difficulties accessing our content, please reach out to our technical support team.
- We will assist you in resolving any technical issues to ensure you have access to the purchased content.
Contact Us
If you have any questions about our Refund and Returns Policy, please contact us.
Thank you for choosing VicenasR. We appreciate your trust in our services and strive to ensure your satisfaction with every purchase.